shimself
Member of DD Central
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Post by shimself on Feb 22, 2017 17:08:20 GMT
The colleague who didn't know yr name is called David (and he told me he is the main KYC processor). Are you an investor in PC or an employee or are you a sub contract sort of marketing person, and are you really working from Singapore?
When I say your kyc is more onerous than a high street bank I'm suggesting that you want to relook at it. Are you able to confirm UK based investors straight of the screen or do they too have to send in certified documents? Going beyond the legal requirement and thus making yourselves hard to invest in somewhat deters me because I take it as a lack of customer focus, as does giving me a telling off here.
If it's all a big secret, more particularly if your borrower wants it all to be a big secret, ok fair enough. If it's you just acting all posh, "some might consider sensitive" well silly
As for the exit fee, I have an email from me to your Ain Molenb***** in Aug 2014, where I asked about it. I don't have whatever it was he sent me at that time, even I empty the trash bin from time to time.
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Maestro
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Post by Maestro on Feb 22, 2017 21:24:51 GMT
The colleague who didn't know yr name is called David (and he told me he is the main KYC processor). Are you an investor in PC or an employee or are you a sub contract sort of marketing person, and are you really working from Singapore? When I say your kyc is more onerous than a high street bank I'm suggesting that you want to relook at it. Are you able to confirm UK based investors straight of the screen or do they too have to send in certified documents? Going beyond the legal requirement and thus making yourselves hard to invest in somewhat deters me because I take it as a lack of customer focus, as does giving me a telling off here. If it's all a big secret, more particularly if your borrower wants it all to be a big secret, ok fair enough. If it's you just acting all posh, "some might consider sensitive" well silly As for the exit fee, I have an email from me to your Ain Molenb***** in Aug 2014, where I asked about it. I don't have whatever it was he sent me at that time, even I empty the trash bin from time to time. Sending "certified" documents is a pet peeve of mine and have always stayed away from anyone who asks for it. I just have no time to go to a solicitor to certify documents. I am not a UK resident, but have a UK and EU bank and investment accounts and invest with number of UK and EU P2P platforms, and have passed KYC checks on 10+ UK based platforms by either uploading or emailing ID documents. These days you can open bank accounts by ID'ing yourself on a video call. Any business operating online and asking for stamped documents in a posted envelop is not living in 2017.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Feb 23, 2017 0:32:59 GMT
I have to say I was pleasantly surprised how easy I was able to register. As I have no acceptable photo ID I struggle with any platform that requires any form of copy of passport/DVLA. I also find it somewhat archiac when ID can usually be established by electoral roll or credit reference agency checks. Quite a few of the equity/restricted investor platforms seem to automatically request docs without any attempt to establish ID electronically and I suspect it is often down to the AR principal rather than the platform itself. Gallium is usually the most straightforward Ive found, though obviously not for non UK residents. High st banks are still known to request certified docs (by post) if you dont have an electronic footprint and people charge to certify them. On the subject of exit fees, its worth pointing out that the Property Crowd was bought by the exisitng owners in 2016 and relaunched so previous comms arent possibly valid. Most platform dont allow you to see details unless you are registered, thought the equity platforms tend to be more open than the lending platforms. Guess the unknowledgeable member of staff wont be looking forward to his bonus like Mr T is in his latest blog on the PC site
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shimself
Member of DD Central
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Post by shimself on Feb 23, 2017 9:53:41 GMT
I guess they use the cheap equifax identity proving service. I have been identified electronically many times by other uk platforms.
I'm not sure it's true that most platforms require you to be fully KFCd before showing you the sweeties. I think they want you as a confirmed email address, but actually passports and bank accounts etc are normally held over until spondulix time
I hadn't spotted the takeover, ok fair enough (mind you Charles might have come up with that himself)
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nick
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Post by nick on Feb 23, 2017 11:19:56 GMT
Thanks charles . Is the return classed as interest or dividend? Zero coupon bonds or any debt issued at a deep discount (those issued at 0.5%pa+ discount to maturity value) are generally taxed as income at maturity. There are a few exceptions to this treatment eg for life insurance policies, but none would seem to apply in this case. There is a benefit for non-UK resident investors as the the return is received free from withholding tax even though the discount has a UK source. It is also worth noting that in addition to specific income treatment of zero coupon bonds, there are income tax legislation on disguised income which acts to tax as income any amounts received that is economically equivalent to interest. This is a fairly basic tax avoidance 101 measure to prevent structuring of debt products so to avoid recognition of income or mis-characterising disguised interest as a capital gain.
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Post by charles on Feb 25, 2017 11:13:22 GMT
Thanks nick . Sadly sounds like it might have to be classed as income rather than CG. charles - it would be great if PC could seek and share HMRC view on your investment opp.OTOH, co-investing with other partner having 50% skin in the game, first charge on 3 properties at 25% LTV against 90 day valuation, 6.8% return in 7 months, prime area which is on the up.... Apart from the minimum being about £5500, there's a lot to like. Hi @leopardcat, I will have someone look into this and relay any findings. But as always, it is always better to consult a professional (e.g. tax accountant) if you have access to one as everybody's circumstances are different. I, for example, have been advised that I am not subject to any taxes on the capital gains resulting from my investments on Property Crowd. However, it should be noted that I am currently based in Singapore rather than the UK (where the rest of PC team are).
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fp
Posts: 1,008
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Post by fp on Feb 25, 2017 15:26:59 GMT
I'm another that would consider investing with you if I was able to get past the identification stage, UK resident, 19 years at present address, director of 4 companies and I cant be verified. I don't mind uploading documents, but I do mind taking valuable time out during my 7 day working week to get someone to sign a document to say I am who I say I am, and pay them for the privilege of that service, it is a shame as one or two fellow investors have had encouraging things to say about you.
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Post by charles on Feb 26, 2017 13:25:11 GMT
I'm another that would consider investing with you if I was able to get past the identification stage, UK resident, 19 years at present address, director of 4 companies and I cant be verified. I don't mind uploading documents, but I do mind taking valuable time out during my 7 day working week to get someone to sign a document to say I am who I say I am, and pay them for the privilege of that service, it is a shame as one or two fellow investors have had encouraging things to say about you. Hi fp, I apologise for the inconvenience. Please allow me to have one of our team investigate. Have sent you a PM, kindly check your inbox for details. Regards, Charles
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Post by charles on Feb 26, 2017 13:46:38 GMT
Some exciting news to share with everyone here on P2P Independent Forum: Dear Investor, We are pleased to announce that investors in our recently-closed deal - offering an annualised 11.2% yield via exposure to a senior debt position secured against a Grade II Listed asset in Greater London - will have their bonds redeemed early next week due to the underlying borrower having repaid the loan early. Investors will receive the pro-rata interest due to 5 April 2017 upon redemption, which translates into an exceptional annualised return of 27.4% over their investment term - more than double the original projected IRR. This welcome enhanced return highlights the strength of our model, which involves partnering with experienced principal lenders in order to offer institutional grade investment opportunities that deliver superior risk-adjusted returns. Once the bond is formally redeemed, the proceeds will be available next week in your Property Crowd dashboard for withdrawal or reinvestment into other Property Crowd deals. This includes the deal that we currently have open for investment, which offers an attractive risk-adjusted return profile similar to the one being redeemed early -- an annualised yield of 12% on senior debt secured against a prime asset in the heart of Liverpool's iconic waterfront, which is a UNESCO World Heritage Site.The total raise for this deal is now £844K as the Principal Lender has elected to retain a larger proportion of the loan facility. Our first deal was fully funded in a fraction of the time that we had allowed for and we have every reason to believe the same will hold true here. Keep in mind that all funds received by 1 March 2017 will start to accrue interest from this date. You can access our deal room here. Kind regards, The team at Property Crowd
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Liz
Member of DD Central
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Post by Liz on Feb 26, 2017 14:13:09 GMT
Impressive. I just wished you had an IFISA product.
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dzo
Member of DD Central
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Post by dzo on Feb 26, 2017 14:26:54 GMT
charles, Are there any plans to lower the £5000 minimum investment? I don't see anything on your site explaining in detail how your investments are structured. Do you have a FAQ? What happens to an investment in the case of platform failure?
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Post by charles on Feb 26, 2017 14:53:48 GMT
charles , Are there any plans to lower the £5000 minimum investment? I don't see anything on your site explaining in detail how your investments are structured. Do you have a FAQ? What happens to an investment in the case of platform failure? Hi dzo , Unfortunately, we don't have any plans to lower the £5000 minimum in the near future. As per some of my previous posts, our target audience is the professional/sophisticated investor (nothing against retail, it's just the niche we've chosen to focus on at the moment). We have full details on deal structuring, including all the relevant legals, and a FAQ, but they are all only available in the Member Area, so you will have to register and self-certify before you are able to gain access. The whole process should take no more than 5 mins if you are UK-based with a UK residential address, but will be trickier if you are abroad. Re: platform failure, please refer to this discussion thread p2pindependentforum.com/thread/7847/happens-p2p-platform-goes-bust?page=2, where I have clarified Property Crowd's position. In a nutshell, investor assets are completely ringfenced, held by independent custodian, etc. Regards, Charles
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Post by charles on Feb 26, 2017 15:01:49 GMT
Impressive. I just wished you had an IFISA product. Liz, watch this space. We should have some good news on this ahead of the new UK tax year.
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caesium
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Post by caesium on Feb 26, 2017 15:39:39 GMT
I'd love to sign up, but I'm apparently falling at the first hurdle. I click 'Sign up with email', enter my email and generate a password, press Confirm, and I'm bounced right back to the homepage again. Nothing emailed to me, no further instructions? Tried in Safari and Firefox with the same results.
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david42
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Post by david42 on Feb 26, 2017 18:27:12 GMT
I have just signed up and found it painless. Everything was verified electronically. Now to decide whether to invest.
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