shimself
Member of DD Central
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Post by shimself on Feb 3, 2021 16:51:04 GMT
Thanks. BLN/TC admin asked me to try another device. It turns out that, while I can't see my data from my PC with my usual browsers (Chrome, Firefox) even after what I believe to be a thorough cleanup, I CAN see it from my Android phone and from a Windows tablet. I can also see it from my PC if I log in with Opera, which AFAIK I have not previously used for BLN/TC. So, for anyone else having the same problem, I can only suggest try a different browser (new to BLN/TC) or a different device. If I find a fix I will let people know. (Also posted in the login thread on the private forum.) I have now got it fully working. In case others find merely clearing caches etc is not enough, this is what I did: Chrome - uninstall, reinstall with sync turned off, and without signing in to Chrome. Log in to the app then worked correctly. After logging out of the app, I signed into Chrome and turned sync back on. On trying again it was all good. It's possible much of this was unnecessary. It might have been sufficient to log in and out of the app while signed out of Chrome, then sign back in. Firefox - uninstall, manually delete remove user data and settings (which the uninstaller does not do), reinstall. Again, it's possible that only the 2nd step was necessary. Deleting user data and settings is pretty extreme and you will lose your bookmarks etc unless you back them up. Another thing that might have worked (rather similar to the approach for Chrome) is move the data folder so that Firefox "forgets" it, then log in and out of the app, then put it back. Rather than reinstall one of your tried and trusted browsers, use Edge (my last resort browser), or install Opera or Vivaldi or (see browserhow.com/best-browser-windows). You can uninstall it afterwards
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Greenwood2
Member of DD Central
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Likes: 2,780
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Post by Greenwood2 on Feb 3, 2021 17:21:05 GMT
...If I find a fix I will let people know... I have now got it fully working. In case others find merely clearing caches etc is not enough, this is what I did: Chrome - uninstall, reinstall with sync turned off, and without signing in to Chrome. Log in to the app then worked correctly. After logging out of the app, I signed into Chrome and turned sync back on. On trying again it was all good. It's possible much of this was unnecessary. It might have been sufficient to log in and out of the app while signed out of Chrome, then sign back in. Firefox - uninstall, manually delete remove user data and settings (which the uninstaller does not do), reinstall. Again, it's possible that only the 2nd step was necessary. Deleting user data and settings is pretty extreme and you will lose your bookmarks etc unless you back them up. Another thing that might have worked (rather similar to the approach for Chrome) is move the data folder so that Firefox "forgets" it, then log in and out of the app, then put it back. I didn't need to do anything to Chrome, or clear anything, seemed to work fine. Strange.
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alibaba
Member of DD Central
Posts: 341
Likes: 245
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Post by alibaba on Feb 3, 2021 17:36:39 GMT
I have now got it fully working. In case others find merely clearing caches etc is not enough, this is what I did: Chrome - uninstall, reinstall with sync turned off, and without signing in to Chrome. Log in to the app then worked correctly. After logging out of the app, I signed into Chrome and turned sync back on. On trying again it was all good. It's possible much of this was unnecessary. It might have been sufficient to log in and out of the app while signed out of Chrome, then sign back in. Firefox - uninstall, manually delete remove user data and settings (which the uninstaller does not do), reinstall. Again, it's possible that only the 2nd step was necessary. Deleting user data and settings is pretty extreme and you will lose your bookmarks etc unless you back them up. Another thing that might have worked (rather similar to the approach for Chrome) is move the data folder so that Firefox "forgets" it, then log in and out of the app, then put it back. I didn't need to do anything to Chrome, or clear anything, seemed to work fine. Strange. Ditto
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pikestaff
Member of DD Central
Posts: 2,187
Likes: 1,545
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Post by pikestaff on Mar 22, 2021 16:43:06 GMT
...If I find a fix I will let people know... I have now got it fully working. In case others find merely clearing caches etc is not enough, this is what I did: Chrome - uninstall, reinstall with sync turned off, and without signing in to Chrome. Log in to the app then worked correctly. After logging out of the app, I signed into Chrome and turned sync back on. On trying again it was all good. It's possible much of this was unnecessary. It might have been sufficient to log in and out of the app while signed out of Chrome, then sign back in.Firefox - uninstall, manually delete remove user data and settings (which the uninstaller does not do), reinstall. Again, it's possible that only the 2nd step was necessary. Deleting user data and settings is pretty extreme and you will lose your bookmarks etc unless you back them up. Another thing that might have worked (rather similar to the approach for Chrome) is move the data folder so that Firefox "forgets" it, then log in and out of the app, then put it back. The problem recurred today. The short fix, emboldened above, worked.
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Steerpike
Member of DD Central
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Post by Steerpike on Mar 22, 2021 16:51:29 GMT
No repairs required and no problems in Firefox 86 for me, it just works as expected.
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shimself
Member of DD Central
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Post by shimself on Dec 10, 2021 17:00:10 GMT
Erm
The site is telling me it's just a test site
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Greenwood2
Member of DD Central
Posts: 4,376
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Post by Greenwood2 on Dec 10, 2021 17:59:17 GMT
Erm
The site is telling me it's just a test site
I can't log in at all.
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pikestaff
Member of DD Central
Posts: 2,187
Likes: 1,545
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Post by pikestaff on Dec 10, 2021 18:02:31 GMT
It's working for me.
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shimself
Member of DD Central
Posts: 2,563
Likes: 1,171
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Post by shimself on Dec 11, 2021 9:52:19 GMT
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pikestaff
Member of DD Central
Posts: 2,187
Likes: 1,545
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Post by pikestaff on Dec 11, 2021 10:04:01 GMT
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alibaba
Member of DD Central
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Post by alibaba on Dec 11, 2021 11:49:21 GMT
Hi Shimself just used your link out of interest and received the following message ''WARNING: Do not use this site for your real ThinCats business transactions as they will not be processed''
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Post by spacecabbage on Dec 11, 2021 12:09:25 GMT
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shimself
Member of DD Central
Posts: 2,563
Likes: 1,171
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Post by shimself on Dec 12, 2021 17:28:48 GMT
Hi Shimself just used your link out of interest and received the following message ''WARNING: Do not use this site for your real ThinCats business transactions as they will not be processed''Thanks for the correct login, which has now been bookmarked. Erm, despite what they say the UNreal site was showing my magnificent £36, same as the real one, and my messages were showing the withdrawal request generated on the unreal site 2 days ago Today however the withdrawal request generated on the real site doesn't work properly. Good ole TC eh?
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