ashtondav
Member of DD Central
Posts: 1,805 
Likes: 1,087
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Post by ashtondav on Jul 29, 2023 7:50:47 GMT
For 2 days now get “error has occured “ when I enter username and password. Using iPad and safari
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Post by chrismellish on Jul 29, 2023 8:11:55 GMT
Same happened for me, but then using the "verify code" option to manually generate a code on the app and enter it into the website worked.
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Post by bracknellboy on Jul 29, 2023 8:17:13 GMT
I've just got in fine. (MS Edge, W11)
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gnasher
Member of DD Central
Posts: 207
Likes: 146
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Post by gnasher on Aug 22, 2023 13:29:08 GMT
I am getting this problem on both my account and my wife's. Been like it for a while. I finally got through on the chat feature. I was told to go to Assetz Capital home using google, then select peer to peer log in, then log in as normal. I did all that but I still get the error message.
If I put in an incorrect password it says password is incorrect. If I put in my correct password I get the "An error has occurred" message
What is happening to anyone else, can anyone sign in? If so how do you do it?
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jlend
Member of DD Central
Posts: 1,817
Likes: 1,444
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Post by jlend on Aug 22, 2023 15:34:10 GMT
Fine for me on Android.
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ashtondav
Member of DD Central
Posts: 1,805
Likes: 1,087
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Post by ashtondav on Aug 23, 2023 8:28:41 GMT
It happened to me on a cruise. Low speed or variable Wi-Fi was the issue on board. When connected over data or Wi-Fi on land it was ok.
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