phil
Posts: 190
Likes: 165
|
Post by phil on Apr 8, 2017 23:06:58 GMT
It seems that updates for overdue loans are no longer shown on the site for general view. At one time we could look at the overdue loans on the "All Live" page to see updates.
We do get updates for those particular loans we have invested in, as shown on "My Account" page.
I was following two in particular that I haven't invested in, one in Rutherglan and another in Handcross. They are showing as "Loan Term Has Ended" but no further information. Both went overdue months ago.
|
|
Greenwood2
Member of DD Central
Posts: 4,333
Likes: 2,753
Member is Online
|
Post by Greenwood2 on Apr 9, 2017 18:56:10 GMT
It was helpful to see how recoveries were going, one reason I invested was because the process looked solid. I wonder if it was deliberate or accidental that this feature has disappeared.
|
|
rozentas
Suck it and see
Posts: 21
Likes: 10
|
Post by rozentas on Apr 17, 2017 17:20:59 GMT
Agree, it was a positive part of the process to be able to monitor how recoveries were progressing on all loans not just the ones I am invested in. Would like to see that come back
|
|
littleoldlady
Member of DD Central
Running down all platforms due to age
Posts: 3,033
Likes: 1,857
|
Post by littleoldlady on Jun 5, 2017 7:54:47 GMT
I will assume the worst - that there is a good reason why they don't want others to see the bad news. This will put a stop to any further investment by me.
|
|
|
Post by thebridgecrowd on Jun 5, 2017 13:19:30 GMT
Hi,
Thank you for your comments with which we have read. The reason that we took off the ability to view loan updates to non investors was two fold - firstly, we did not feel it appropriate for non investors to see private information about a borrower. Secondly, we did not want to “put off” borrowers who may register as investors and then feel that we take enforcement action and therefore were put off applying loans. As always the process is about balance and we have taken your comments on board. By way of compromise, only investors that have invested £5k (in any loan ever) will be able to view the Loan Updates (for all Loans). We feel this strikes the right balance. Should we be informed that we are losing potential borrowers by virus of this, we may amend our policy. We have nothing to hide. On the contrary, we like to be transparency as it breeds trust. I welcome your thoughts.
|
|
littleoldlady
Member of DD Central
Running down all platforms due to age
Posts: 3,033
Likes: 1,857
|
Post by littleoldlady on Jun 5, 2017 15:29:06 GMT
Excellent. I look forward to you implementing this.
Edit: And it has been!
|
|
littleoldlady
Member of DD Central
Running down all platforms due to age
Posts: 3,033
Likes: 1,857
|
Post by littleoldlady on Jun 5, 2017 16:22:43 GMT
Seems like a reasonable compromise when including the borrower aspect – which is, in truth, something I hadn’t considered. Also, as the web guys will be looking at the ‘loan updates’ tab, now seems to be as a time as any to bring it up – that the ‘questions’ tab doesn’t appear to be functioning. Not sure what it should do – probably bring up a web form pertinent to that specific loan? – but it doesn’t matter whether it’s a pipeline loan, an old loan, a loan I’m in or not – clicking the tab doesn’t achieve anything other than finding the bottom of the page. Seems to work OK for me - at least I get a web form, I have not tried actually asking a question Attachments:
|
|
littleoldlady
Member of DD Central
Running down all platforms due to age
Posts: 3,033
Likes: 1,857
|
Post by littleoldlady on Jun 5, 2017 17:00:43 GMT
Re-installing updates was a very good move for BC. I have looked through a number of the overdue loans and I am very impressed with BC's actions. Good balance between helping the borrower if possible without getting led up the garden path by the nose and hoodwinked like 2 or 3 other platforms, and prepared to be firm and institute recovery if necessary. I now feel much better about BC
Later: it occurs to me, reading these updates, that the Courts are very reluctant to give judgement which will result in someone losing their home and will be sympathetic to any proposal from the borrower to resolve the loan without that event. That's fair enough, I would hope that was the case, but IMO it does mean that BC do not need to give much consideration to this humanitarian aspect themselves, and can start legal proceedings when they deem it appropriate on purely commercial considerations.
|
|