pikestaff
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Post by pikestaff on Apr 27, 2021 17:49:52 GMT
The portal is www.ips-docs.com/I've logged in to it but submitting a claim looks mightily complicated. Would anyone happen to have a guide on how to answer/what to fill in on the submit claim section? Further to my previous post, having now been able to get in to see what is asked for under Submit Claim, I plan to: 1. Write a letter detailing my claim for negligence, with as much detail as I can muster. There might be a supporting spreadsheet as well. 2. Enter the maximum amount of my claim (once I've worked it out) in "Claim amount". 3. Put something in "Debt incurred details" along the lines of "Losses arising from negligence by BLN in respect of (whatever I decide to claim for) between (dates) as further detailed in the documents attached." 4. Attach the documents prepared at step 1. 5. Leave everything else blank. 6. Save and Submit claim. Comments welcome!
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registerme
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Post by registerme on Apr 28, 2021 8:54:47 GMT
The portal is www.ips-docs.com/I've logged in to it but submitting a claim looks mightily complicated. Would anyone happen to have a guide on how to answer/what to fill in on the submit claim section? Further to my previous post, having now been able to get in to see what is asked for under Submit Claim, I plan to: 1. Write a letter detailing my claim for negligence, with as much detail as I can muster. There might be a supporting spreadsheet as well. 2. Enter the maximum amount of my claim (once I've worked it out) in "Claim amount". 3. Put something in "Debt incurred details" along the lines of "Losses arising from negligence by BLN in respect of (whatever I decide to claim for) between (dates) as further detailed in the documents attached." 4. Attach the documents prepared at step 1. 5. Leave everything else blank. 6. Save and Submit claim. Comments welcome! More of a question (for everybody), than a comment. Say you, or somebody else, submits a claim along the lines you outline, and it's successful. Under "treating customers fairly" wouldn't everybody else in the same loan / circumstances have to be treated equally? If so this would have the added benefit of reducing costs, because they'd only deal with one claim rather than, potentially, hundreds.
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ilmoro
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'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Apr 28, 2021 9:08:30 GMT
Further to my previous post, having now been able to get in to see what is asked for under Submit Claim, I plan to: 1. Write a letter detailing my claim for negligence, with as much detail as I can muster. There might be a supporting spreadsheet as well. 2. Enter the maximum amount of my claim (once I've worked it out) in "Claim amount". 3. Put something in "Debt incurred details" along the lines of "Losses arising from negligence by BLN in respect of (whatever I decide to claim for) between (dates) as further detailed in the documents attached." 4. Attach the documents prepared at step 1. 5. Leave everything else blank. 6. Save and Submit claim. Comments welcome! More of a question (for everybody), than a comment. Say you, or somebody else, submits a claim along the lines you outline, and it's successful. Under "treating customers fairly" wouldn't everybody else in the same loan / circumstances have to be treated equally? If so this would have the added benefit of reducing costs, because they'd only deal with one claim rather than, potentially, hundreds. AIUI that would be at the discretion of the administrators. Each creditor is separate with potentially different circumstances ... are they sophisticated, HNW, restricted, what info did they rely on when investing, when did they invest etc. The ideal would be to agree a common set of facts that form the basis for a claim which can be applied to any creditor.
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Post by celticelvis on Apr 28, 2021 11:50:59 GMT
If no-one else steps up to the plate I will do a guide after I've submitted my claim. There's no great rush for that, because they have told us we have plenty of time. However, I have a favour to ask. I can't get into the portal, and I suspect the username may be wrong. I have Business Loan Networks Limited ~ Duff & Phelps Ltd.
Three things to note, any one of which might be wrong: Networks is plural; there is a tilde in the middle; and a full stop at the end. If you have logged in successfully, what username did you use?Should be singular. I cant access as Im not a user but just browsing the login options brings Business Loan Network Limited ~ Duff & Phelps Ltd up as an option for username I just started typing "Business Loa"..... as the username and it popped up as an option to select from a drop down list. I didn't copy and paste from the email they sent. I hope this works for you?
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pikestaff
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Post by pikestaff on Apr 28, 2021 15:14:52 GMT
More of a question (for everybody), than a comment. Say you, or somebody else, submits a claim along the lines you outline, and it's successful. Under "treating customers fairly" wouldn't everybody else in the same loan / circumstances have to be treated equally? If so this would have the added benefit of reducing costs, because they'd only deal with one claim rather than, potentially, hundreds. AIUI that would be at the discretion of the administrators. Each creditor is separate with potentially different circumstances ... are they sophisticated, HNW, restricted, what info did they rely on when investing, when did they invest etc. The ideal would be to agree a common set of facts that form the basis for a claim which can be applied to any creditor. There's certainly merit in keeping costs down as much as we can. It would be great if we could agree a common set of facts, but I'm not sure how it would be done. I wonder if the creditors' committee could have a role to play here? Be that as it may, the facts are (as you say) only half the story. The circumstances matter too. As I've said before I'm in no great rush to claim. I currently plan to bide my time until at least after the creditors' committee has met.
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Post by dathrower on Apr 29, 2021 22:04:39 GMT
Hi, you will all have to excuse my ignorance with this, but from reading the forum am I right in thinking that the administrators will not longer continue to make regular interest or capital payments to us if they do manage to recoup the loans?
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Post by paul123 on Apr 30, 2021 8:38:43 GMT
Strictly speaking, the administrators only obligation is to maximise the return to creditors. They will pay themselves first. We are not creditors. There will not be enough money in the company bank account to pay the administrators so they will be using they money in the loans, as it becomes available. They will pay themselves, taxes owed by BLN/TC, owed and continuing staff costs, other creditors, etc first. They have said that they will treat lenders as creditors but I don’t know if that’s real or if it is where it places us with all the other creditors. Now the company is on a downhill trajectory, and isn’t going to be attracting new customers, there’s no incentive to produce value for money outcomes. Property will be sold for any old price, sometimes for a tenth of the estimated price and sometimes to the borrower who originally put it up as collateral. Lawyers, solicitors and other administrators for individual loans will be engaged, without tendering for costs, to just get things done to some mostly reasonable standard. The administrators will produce reports every six months but after a year will convert to liquidators and produce a report every year.
I expect to not see any further money returned to me for at least six months and I would be unsurprised if I saw no money returned for two years or more, even if loans had been done, security sold and proceeds sitting with the administrators.
In the short term, we should expect to have to pass KYC tests and then a report in October with very little substantive information in it.
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pikestaff
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Post by pikestaff on Apr 30, 2021 9:51:31 GMT
paul123 The picture is not as black as you paint it. Loans will continue to be administered by ESF (to whom BLN/TC staff have been transferred), so collections will continue as before. However there will come a time when it is decided that it is no longer cost-effective to service the loan book and any remaining balances will be written off. This decision will be made in consultation with the creditors' committee (7th bullet on page 16 of the administrators' report). It is probably 4-5 years down the line. The most significant change from our perspective is that the administrators will be retaining 25% of all recoveries to cover costs. For the avoidance of doubt this is to cover all costs, including the loan servicing fees being paid to ESF. We have an absolute right to those recoveries, net of costs. Creditors have no right to them whatsoever. If the 25% retention turns out to be more than was needed, we will get what's left over. On the downside, if the 25% retention turns out to be insufficient (which is all too likely IMO) they will need to go back to court to ask for a variation to increase the retention. They have said that they will treat lenders as contingent creditors. That means we are at worst creditors if and to the extent that we are determined to have suffered loss due to BLN's negligence. It also means that lenders can be represented on the creditor's committee. Whether a valid claim for negligence turns out to be worth anything will depend on whether BLN has/had PII and on its terms. I say " at worst creditors" because, if we were merely creditors, any insurance payout might go into the general pot to be shared with other creditors. This would not happen if any insurance payout was either (i) paid into some kind of trust for lenders or (ii) (which would have the same effect) considered to be part of client assets. As to how long we have to wait to get our money, once their AML/KYC checks have been done I'm expecting to be able to withdraw funds on a reasonably timely basis, net of the 25% deduction. That is certainly the administrators' stated intention - see the fifth bullet on page 16 of their report.
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Post by kjwx109 on May 1, 2021 21:50:54 GMT
I see my status on the www.ips-docs.com/ portal is "AWAITED". Anyone know what this means or to what I should be looking to change it?
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Greenwood2
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Post by Greenwood2 on May 2, 2021 7:45:38 GMT
AIUI that would be at the discretion of the administrators. Each creditor is separate with potentially different circumstances ... are they sophisticated, HNW, restricted, what info did they rely on when investing, when did they invest etc. The ideal would be to agree a common set of facts that form the basis for a claim which can be applied to any creditor. There's certainly merit in keeping costs down as much as we can. It would be great if we could agree a common set of facts, but I'm not sure how it would be done. I wonder if the creditors' committee could have a role to play here? Be that as it may, the facts are (as you say) only half the story. The circumstances matter too. As I've said before I'm in no great rush to claim. I currently plan to bide my time until at least after the creditors' committee has met. Would it be a good idea to create a list of loans that have been mishandled by BLN and what went wrong, as a common resource for lenders rather than each individual doing their own thing? I know some lenders seemed to have researched some loans, I remember various discussions on the private forum that are now lost I assume. I'm sure there were also details on how the NG loan securities were 'shared' and mis-valued which would be a nightmare to rediscover now. I wish I had taken notes at the time, but TC were promising to sort it all out by chasing the introducers, valuers, etc and it looked sensible to just leave them to it. The NG loans just became a totally tangled web of every sort of bungling, maybe I'll just say something like that to the administrators and suggest they try and figure it out, I think it's over my pay grade! I'm sure they must be aware of how disastrous it became. In retrospect I think the whole idea of introducers who dressed up borrowing proposals in pretty documents on the behalf of borrowers to make them as appealing as possible, while hiding behind a disclaimer of, 'we are just saying what the borrower told us', was deeply flawed. The flaws finally becoming extremely obvious with the NG debacle.
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Post by oliveau on May 3, 2021 9:22:58 GMT
@greenwood2
.......which is precisely what FOS found in the case of 'Mr W'. That's why I think that the PII Insurers for various entities that BLN/TC atre trying to sue are just going to say, "Go away & play somewhere else."
We need to get together and talk to FCA as TC was a regulated business, but FOS think that they didn't abide by FCA rules. In the light of what I posted on 24 April on the private board, ther's just a chance of some recompense from FSCS.
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Post by smashem on May 12, 2021 11:41:40 GMT
With regards to the whopping admin charges of 25% Can this be challenged?
Does anyone know exactly what this means:-
Liberty to apply to Vary the Order
The Order provides that lenders have liberty to apply to the Court to vary (but not discharge) paragraph 5 of the Order. Any such application has to be issued no later than 4.30pm on 19 May 2021.
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Post by mashclint on May 15, 2021 11:57:16 GMT
Anybody heard when we might be able to access money held in our accounts? I had a loan repaid around the time Thincats/BLN went into administration, keep requesting a withdrawal but no action.
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Post by paul123 on May 15, 2021 14:19:23 GMT
With regards to the whopping admin charges of 25% Can this be challenged? Does anyone know exactly what this means:- Liberty to apply to Vary the Order The Order provides that lenders have liberty to apply to the Court to vary (but not discharge) paragraph 5 of the Order. Any such application has to be issued no later than 4.30pm on 19 May 2021. It can probably be challenged but to do so will involve paying for lawyers etc. I’d imagine another key point would be that it would need to be shown that the costs of the administration/wind down of the loan book, would cost less than 25% from start to finish. That’s a calculation that I’d imagine has already been done by the administrators. It’s possible it’ll be less, it’s possible it’ll be more. Personally I think it’s helpful to know up front what they think they might set aside for themselves and it also means that we are more likely to get interim payments. Further, since it’d be practically impossible to change their cut from 25% to, say, 35% later, (because lenders aren’t going to send their payments back!) when they find out administration is dragging out longer and become more expensive than they thought, I think the final percentage will be lower than 25%. In other words, I think 25% must be at the top end of their range of estimates. Just IMHO.
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Post by paul123 on May 15, 2021 14:40:44 GMT
Anybody heard when we might be able to access money held in our accounts? I had a loan repaid around the time Thincats/BLN went into administration, keep requesting a withdrawal but no action. It’s all in FAQ 16 but basically client money held in accounts will be frozen for “several weeks” while the administrators verify they amounts due to each lender are correct and that the lenders identity and AML status are checked.
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